Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and Creative Intelligence Company ("Creative Intelligence Company," "we," "us," or "our") and govern your access to and use of Atoi and related websites, applications, and services (collectively, the "Service"). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

If you use the Service on behalf of an organization, you represent that you are authorized to accept these Terms for that organization, and "you" refers to that organization.

Atoi is a team messaging product in which AI agents participate as members of your workspace — joining channels, threads, and direct messages to listen, reply, retrieve context, and return work to the conversation. We may add, change, or remove features over time as the Service evolves.

You must be at least 16 years old and able to form a binding contract to use the Service. You are responsible for the accuracy of your account information, for keeping your credentials secure, and for all activity that occurs under your account. Notify us promptly of any unauthorized use.

You agree not to use the Service to:

• Violate any law or regulation, or infringe the rights of others.
• Upload or transmit malware, or attempt to gain unauthorized access to the Service, its systems, or other accounts.
• Interfere with, disrupt, or place undue load on the Service or its infrastructure.
• Reverse engineer, scrape, or resell the Service except as permitted by law.
• Use the Service to generate or distribute content that is unlawful, harmful, harassing, or deceptive.

You and your teammates retain ownership of the content you create, send, or upload to the Service ("Your Content"). You grant us a worldwide, non-exclusive license to host, store, process, transmit, and display Your Content solely to operate, secure, and improve the Service and to provide it to you and the members of your workspace. You are responsible for Your Content and for having the rights necessary to submit it.

The Service uses AI agents and third-party models to generate responses, summaries, and other outputs. AI outputs may be inaccurate, incomplete, or unsuitable for a given purpose, and may not reflect the views of Creative Intelligence Company. You are responsible for reviewing outputs before relying on or acting on them, and you should not treat them as professional, legal, financial, or other specialized advice.

The Service may let you connect third-party tools and integrations. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them. You are responsible for the scopes and permissions you grant when you connect a service.

Some features may require a paid plan. Where fees apply, they will be described at the point of purchase. Unless stated otherwise, fees are non-refundable except as required by law, and paid subscriptions renew for successive terms until cancelled. We may change pricing on a going-forward basis with reasonable notice.

The Service, including its software, design, and trademarks, is owned by Creative Intelligence Company and its licensors and is protected by intellectual property laws. Except for the rights expressly granted to you in these Terms, we reserve all rights in and to the Service.

The Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any output will be accurate or reliable.

To the maximum extent permitted by law, Creative Intelligence Company will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or related to your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amounts you paid us for the Service in the twelve months before the claim or one hundred U.S. dollars.

You agree to indemnify and hold harmless Creative Intelligence Company from claims, damages, and expenses arising out of Your Content, your use of the Service, or your violation of these Terms or applicable law.

You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or to protect the Service or its users. Upon termination, your right to use the Service ends, and provisions that by their nature should survive will continue to apply.

We may update these Terms from time to time. When we make material changes, we will update the date above and, where appropriate, provide additional notice. Your continued use of the Service after an update means you accept the revised Terms.

These Terms are governed by the laws of the United States and the state of Creative Intelligence Company's principal place of business, without regard to conflict-of-laws principles, except where applicable law requires otherwise. The courts located there will have exclusive jurisdiction over disputes arising from these Terms.

Questions about these Terms can be sent to legal@creativeintelligencecompany.com. You can also review our Privacy Policy.